Terms of Service

1. Acceptance of terms

By creating an account or using Dukaan Register ("the Service"), operated by Codenz Technologies ("we", "us"), you agree to these Terms of Service. If you don't agree, don't use the Service.

2. What the Service does

Dukaan Register is a shop-management platform for retail and mobile-phone businesses: point-of-sale and IMEI/serial inventory tracking, a repair-ticket workflow, mobile-wallet reconciliation, customer credit (khata) tracking, staff accounts, and reporting. You are responsible for the accuracy of the data you and your staff enter.

3. Accounts and staff access

You must provide accurate information when creating a shop account and keep your login credentials confidential. As the shop owner, you control who on your team has access and what role they hold — you are responsible for everything done under accounts you invite.

4. Subscriptions and billing

Paid plans are billed on a recurring basis through our payment processor, Paddle, who acts as the merchant of record for your subscription. Prices, plan limits, and features are shown on our pricing page and in your billing settings. You can cancel at any time; cancellation takes effect at the end of the current billing period, and we don't provide partial refunds for unused time except where required by law.

5. Acceptable use

• Don't use the Service for anything unlawful, fraudulent, or to store data you don't have the right to hold.
• Don't attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service or other shops' data.
• Don't resell or sublicense the Service without our written permission.

6. Your data

You own the sales, inventory, customer, and repair records you enter. We don't sell your business data. See our Privacy Policy for how we collect, use, and store it. If you close your account, we retain your data only as long as described there before deleting it.

7. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you violate these terms, don't pay for a paid plan, or where we're required to by law.

8. Service "as is"

The Service is provided on an "as is" and "as available" basis. We work to keep it reliable and accurate, but we don't guarantee it will be error-free or uninterrupted, and we aren't liable for indirect or consequential losses arising from its use, to the extent permitted by law.

9. Changes to these terms

We may update these terms from time to time. If we make material changes, we'll notify you by email or an in-app notice before they take effect.

10. Contact

Questions about these terms? Reach us at support@dukaanregister.com.